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JustSell for healthcare

Answer every patient enquiry and follow it up

See how teams in healthcare use JustSell: enquiries from every channel reach the right person, follow-ups are never forgotten, and packages are quoted and invoiced cleanly.

Talk to usSee how it works
  • 50,000rows in one import
  • 7ready-made roles
  • 23currencies for quotes and invoices
  • 59modules in one workspace

Why it matters

Why clinics and hospitalsneed one system.

Healthcare teams hear from patients through the website, phone calls, WhatsApp and referrals. Each enquiry is personal and time-sensitive, yet many sit unanswered because the front desk is busy. Follow-ups after a consultation or a health package enquiry depend on someone remembering. Patient details are also sensitive. Without one system with clear access rules, enquiries are lost and nobody can show what was said.

Challenges, answered

Where sales slip,and how JustSell holds them.

Common ways clinics and hospitals lose a sale, each matched to what JustSell does about it today.

  • The problemEnquiries arrive from the website, calls and WhatsApp
    With JustSellWebsite forms, Custom Forms and the chat widget bring enquiries into one list. Imports and pasted rows cover the rest.
  • The problemThe front desk cannot reply to everyone fast
    With JustSellA response-time rule warns the rep, alerts the manager, and auto-assignment shares enquiries out by your rules.
  • The problemPackage and procedure enquiries go cold
    With JustSellA ranked daily worklist with a reason and a Call now button shows who needs a call today.
  • The problemStaff forget to follow up after a consultation
    With JustSellTasks with priorities and a month calendar keep every follow-up visible, with meetings that carry a one-click video link.
  • The problemSensitive details are seen by too many people
    With JustSellMask emails and phone numbers, set roles with Preview as any teammate, and keep an audit log. Each company has a private workspace.
  • The problemPackage quotes and bills are done by hand
    With JustSellMake GST quotations from your catalogue, send them for online acceptance, then invoice in one click and record part payments.

What you use every day

What your teamuses every day.

  • One inbox for patient enquiries

    Forms, chat, webhooks and imports create leads on their own, so nothing waits in a personal phone.

  • Fair routing to your team

    Share enquiries equally, by percentage, to whoever has the fewest open leads, or with a daily cap. See each hand-off in the Rotation log.

  • Call and WhatsApp, logged

    Staff call or message from their own phone in one tap, and the attempt is saved on the lead.

  • Missed calls become tasks

    With your own Exotel account connected, missed calls become callback tasks and IVR calls land on the lead.

  • Follow-up journeys by email

    Journeys send the same steps to every lead, or react to what each lead does. Opted-out people are left out.

  • Privacy controls

    Data masking, an audit log, two-step sign-in, and GDPR export and erase are built in.

How it runs

Moments that matter,handled the same way every time.

  • When someone asks about a health package

    1. The enquiry lands as a lead and is assigned by your rules.
    2. The rep sees a score and a suggested next step.
    3. They call in one tap and the call is logged.

  • When a patient needs a follow-up

    1. The rep sets a task with a priority and a date.
    2. It shows on the month calendar and the daily worklist.
    3. A video meeting link is made in one click if needed.

  • When a patient accepts a package

    1. Send a GST quotation with catalogue items.
    2. The patient accepts online on any device.
    3. One click makes the invoice, and you record each payment.

Built for

Built forclinics and hospitals of every size.

  • Clinics
  • Diagnostic labs
  • Dental care
  • Eye care
  • Fertility centres
  • Wellness and physiotherapy
  • Hospitals
  • Health check-up centres

What changes

  • Enquiries answered sooner
  • Follow-ups that stay on track
  • Clear ownership for each patient lead
  • Controlled access to details
  • Tidy package quotes
  • Managers see the full picture

FAQ

Straight answersfor clinics and hospitals.

  • Is JustSell medical record software?

    No. JustSell is a sales CRM. It tracks enquiries, follow-ups, quotes and invoices. It does not hold clinical records or manage appointment schedules.

  • Can it protect patient contact details?

    You can mask emails and phone numbers, set roles, and keep an audit log. Each company works in its own private workspace.

  • Can we message patients on WhatsApp?

    Yes, through your own AiSensy, Interakt or WATI account. Without one, staff open a WhatsApp chat in one tap from their own phone and JustSell logs it.

  • Does it work on a phone at the front desk?

    Yes. It installs from the browser on any phone with no app store. It needs an internet connection.

Never lose a patient enquiry again

Leave your details and the JustSell team will set up your workspace with you, website and forms included.

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